Welcome to Lifewit!

FAQ

Shipping & Returns

 

Q: Where can I buy Lifewit Products?

A: You can only buy on our website and Amazon for now, but more channels will be available in the near future. Please keep an eye on our news.

 

Q: Where does Lifewit ship?

A: Currently we mainly ship to the United States, the United Kingdom, and most European countries (full list below). We're working hard to expand, let us know the country you'd like to add to our list of destinations.

For other countries, you can still place order on Amazon.

Here's the full list of EU countries we ship to:

Wales, Scotland, New Northern Ireland, Channel Islands, Isle of Man, British Forces Post Office(BFPO), Austria, Belgium, Germany, France, Luxembourg, The Netherlands, Italy, Switzerland, Vatican City State (Holy See), Liechtenstein, San Marino, Andorra, Ireland, Denmark, Sweden, Spain, Portugal, Poland, Czech Republic, Slovakia, Hungary, Bulgaria, Cyprus, Estonia, Greece, Croatia, Lithuania, Latvia, Malta, Slovenia, Romania, Finland, Norway

 

Q: How much does shipping cost?

A: We provide FREE SHIPPING to US and UK, also most European countries (check the full list of EU countries in above). 

 

Q: What is your returns policy?

A: We provide you with a 30 day hassle-free return service. 

Situation 1: Item is unused and in original condition

You can return for refund within the 30-day period, in this case, you need to pay for the return shipping fee. Shipping costs are non-refundable. 

Situation 2: If product had any quality defection or packing damage

We will provide a free replacement or full refund to you.

 

Product about storage bags


Q: What are the dimensions of the storage bags ?

A: There are 2 kinds of storage bags with different sizes, as follows: 

     Option 1: 23.6”L x 16.9”W x 13.7”H / 60L x 43W x 35H cm;

     Option 2: 19.7”L x 13.6”W x 19.7”H / 50L x 36W x 50H cm. 

     The capacity of above storage bags are both 90L each.

 

Q: Are the handles sturdy enough to carry heavy things ?

A: Yes, the handles are reinforced with double fabric stitch which can effectively increase the load-bearing capacity to carry heavy things.

 

Q: What kind of material is the storage bag made of ?

A: The storage bag is made from high-quality three-ply composite non-woven fabric which is  odorless and thick enough to protect your stored things from dust.


About laundry hamper


Q: What are the dimensions of laundry hamper ?

A: The exact dimensions of the laundry hamper are 15.7”L x 11.8”W x 23.6”H / 40L x 30W x 60H cm. The capacity is 72L. 


Q: Does the laundry hamper stand up on it's own?

A: Yes, because of upgraded material, it can stay upright in any place and is very convenient to use.


Q: What kind of material is the laundry hamper made of ?

 A: The laundry hamper is made from thick terylene cotton for easy cleaning and excellent freestanding effect. The interior features PEVA waterproof coating to keep stored items dry.